Privacy Policy
Effective Date: June 2026
Who We Are
Neo Herbs Pharma is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.neoherbspharma.com.
By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
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Name
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Email address
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Phone number
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Shipping and billing address
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Information submitted through contact forms
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Order and transaction details
We may also automatically collect certain information, including:
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IP address
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Browser type and version
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Device information
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Pages visited and time spent on the website
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Referral source and website usage data
Comments
If visitors leave comments on our website, we collect the information shown in the comment form along with the visitor’s IP address and browser user agent information to help detect and prevent spam.
An anonymized string (hash) generated from your email address may be sent to the Gravatar service to determine whether you are using it. After approval of your comment, your profile picture may be publicly visible alongside your comment.
Media Uploads
If you upload images to our website, we recommend removing embedded location data (EXIF GPS) before uploading. Visitors to the website may be able to download and extract location information from publicly accessible images.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies may be used to:
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Remember user preferences
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Maintain login sessions
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Improve website performance
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Analyze website traffic and visitor behavior
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Enable essential website functionality
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
Embedded Content From Other Websites
Pages on this website may include embedded content such as videos, images, maps, social media feeds, and articles.
Embedded content from third-party websites behaves exactly as if the visitor has visited those websites directly. These third-party websites may collect data about you, use cookies, and monitor your interactions with their content.
We encourage users to review the privacy policies of those third-party services.
How We Use Your Information
We may use collected information to:
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Process and fulfill orders
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Respond to inquiries and customer support requests
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Improve our products and services
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Send order confirmations and updates
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Provide promotional communications (with consent)
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Comply with legal obligations
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Protect against fraudulent or unauthorized activities
Who We Share Your Data With
We do not sell, rent, or trade personal information to third parties.
We may share information with:
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Payment processors
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Shipping and logistics partners
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Website hosting and technical service providers
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Legal authorities when required by law
All third-party service providers are required to maintain the confidentiality and security of your information.
Data Retention
We retain personal information only as long as necessary to:
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Fulfill business and contractual obligations
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Comply with legal requirements
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Resolve disputes
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Enforce our policies
Customer account information may be retained until the account is deleted or otherwise requested.
Your Rights
Depending on applicable laws, you may have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your information
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Restrict or object to certain processing activities
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Receive a copy of your data
To exercise these rights, please contact us using the details provided below.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting on this page.
Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact:
Neo Herbs Pharma
Website: https://www.neoherbspharma.com
Email: info@neoherbspharma.com
By using our website, you acknowledge that you have read and understood this Privacy Policy.